Case Study


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Hulse, Playfair & McGarry

Hulse, Playfair & McGarry

What They Do:

Hulse, Playfair & McGarry is an Ottawa-area funeral home and cremation service provider offering a wide range of funeral services to meet every individual need. 

With five locations, their knowledgeable staff will help you celebrate, honour, and remember.  They will provide your family and friends with comfort, a warm place to share your grief and provide professional attention to the smallest detail.

The Project:

Julie, a new administrative assistant for the CEO was being onboarded.  In order to best support the business and the CEO, she needed a skill upgrade to more effectively use their Google Workspace account as well as learn how to manage small projects as an admin assistant.


The Result:

We customized a training plan that covered 6 different Google Modules plus an additional training session to cover high level Project Management principles.  Each session was individualized based on Julie’s current understanding of the module and what the business needs were. 

The sessions were delivered over the span of a month and allowed for time in between sessions for Julie to practice what she had learned.  We recorded the sessions and these sessions can now be used by Julie as a refresher, or for future admin staff to be onboarded.

Customized Google Workspace Training Plans